Privacy Policy

This policy explains what personal data we collect through this website and how we use it. Last updated: 2026-09-20.

Data controller

The data controller is the operator of this website (trade name Prince Ginseng). Registered company details are available on request and will be published once verified. Contact: info@princeginseng.com.

What we collect

When you submit an enquiry form, we receive the details you provide: name, company, work email, country and, optionally, WhatsApp number, buyer type, product interest, quantity, specification, destination market and message.

How we use it

We use this information solely to respond to your enquiry, prepare quotations and communicate about samples, documentation and orders. We do not sell your data to third parties, and submitting an RFQ does not subscribe you to marketing email.

Email and WhatsApp

If you contact us by email or WhatsApp, the respective provider processes your communication under its own terms; we receive and store your message in order to reply.

Analytics and cookies

No analytics or advertising cookies are currently active on this site. If Google Analytics or Google Tag Manager is activated later, this policy and our Cookie Policy will be updated first, and a consent mechanism will be implemented where required. See our Cookie Policy for the current state.

Retention

Enquiry records are retained for as long as needed to serve the business relationship and to meet legal or accounting obligations.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting info@princeginseng.com. Depending on your jurisdiction (for example the EU/EEA or certain US states), additional rights may apply under local law.

International transfer

Enquiries from outside China are processed by us in China and may be communicated through international messaging services; this is inherent to responding to an international enquiry.